Same-day service available on many repairs Check availability

Device repair, without the runaround

Every device.
Back in action.

From phones and tablets to gaming consoles, computers, and custom PC builds—our technicians diagnose clearly, repair carefully, and get you reconnected.

Start your repair
90-dayrepair warranty
Upfrontpricing
Clearstatus updates
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Repair updateReady for pickup
★★★★★
Service built around you
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Repair, upgrades, and custom builds for all your tech

▦ Phones□ Tablets▭ Computers & custom PCs◇ Game consoles○ Wearables

What we fix & build

More than phones.
All your tech.

Whether it needs a repair, an upgrade, or a ground-up custom build, we find the issue and give you a clear path forward.

02

Computer repair & upgrades

Slow laptops, broken screens, storage upgrades, malware cleanup, and hardware repairs.

03

Custom PC builds

Purpose-built gaming, work, and creator PCs—planned, assembled, and tested for you.

04

Game console repair

HDMI ports, overheating, power issues, controller problems, and performance repairs.

Also repairing cameras, speakers, buttons, water damage, software issues, HDMI ports, and more. Tell us what happened →

A better repair experience

No black box.
You stay in the loop.

Every repair moves through one clear workflow, so you always know what is happening and what comes next.

  1. 1

    Tell us what happened

    Book online or stop in. We capture your device and the issue.

  2. 2

    Get a clear diagnosis

    We confirm the fix, timing, and price before repair work begins.

  3. 3

    Follow the progress

    Track approval, parts, repair, and testing from your customer link.

  4. 4

    Get reconnected

    We notify you when your device passes testing and is ready.

GotCracked — We fix what life cracks
90day repair
warranty

Why GotCracked

Built on clarity.
Backed by care.

A good repair—or a great custom computer build—is more than working hardware. It is honest advice, clear communication, and confidence that the job was done right.

Upfront approval

No surprise work. You approve the estimate first.

Repairs & builds

From a screen replacement to a custom PC, your service details stay organized.

Quality testing

Every completed repair and build is checked before pickup.

Human support

Questions are answered by people who understand the work.

Start a repair

Let’s get your device
back to normal.

Share a few details. We will review the issue and contact you to confirm timing and next steps.

🔒

Your information stays private.
Never include a device passcode in this form.

Step 1 of 3

What needs attention?

Step 2 of 3

How can we reach you?

Step 3 of 3

When works best?

Request received

We’ll take it from here.

Your request number is . We will use the contact details you provided to confirm your appointment.

Good questions

Before you hand
over your device.

Still unsure? Start a request and tell us what you are seeing. We will help you choose the right next step.

Ask about a repair
How long will my repair take?+

Many common repairs can be completed the same day. Timing depends on diagnosis, device model, parts availability, and your approval. We confirm the expected turnaround before work begins.

Will I know the price before you start?+

Yes. After diagnosis, you receive a clear estimate. Work begins only after you approve it.

What should I do before bringing in my device?+

Back up important data when possible and bring any accessories related to the problem. Do not submit passwords or passcodes through this website.

Do repairs include a warranty?+

Eligible repairs include a 90-day workmanship warranty. Your final service record identifies the coverage for your specific repair.

What kinds of devices do you repair?+

We service many phones, tablets, computers, game consoles, and wearables. Submit your model and issue and we will confirm service availability.

Ready when you are

Life cracked it.
Let’s fix it.

Start a repair →

Customer repair status

Track your repair

Enter the ticket number and the phone number used at check-in.

Repair ticket
In repair
Your device repairLast updated recently
  1. Checked in
  2. Diagnosis complete
  3. Approved
  4. In repair
  5. Ready for pickup

Demo status shown. Connect this form to the portal’s customer tracking endpoint for live ticket data.